Built Right. Backed Fully.

Our Warranties & Guarantees

At The Custom Deck Guys, we take pride in doing things right—from the first board to the last detail. That’s why we stand behind our work with a solid craftsmanship warranty and partner with trusted material brands that back their products for the long haul. When you build with us, you’re not just getting a beautiful outdoor space—you’re gaining confidence that it’ll last.

Our Craftsmanship Warranty

We don’t believe in cutting corners. Our craftsmanship warranty ensures that you’re protected for years after your deck is built. While issues typically arise within the first couple of years, we stand by our work because we treat every project like it’s for our own home.

What’s Covered:

  • Workmanship defects in framing, decking, or finishing
  • Improper installation of fasteners, trim, or features
  • Structural issues due to construction (not material-related)

Trusted Materials, Backed by Decades of Protection

We work with top-tier materials from industry leaders—materials we trust because we’ve seen how they hold up. These manufacturers offer solid warranties to protect your investment for years to come.

  • Trex®
    25-Year Limited Warranty
    Covers defects in materials, including fading and staining.
  • TimberTech®
    Up to 50-Year Limited Warranty
    Covers cracking, splintering, and fading, depending on the product line.
  • Deckorators®
    25-Year Structural & Stain & Fade Coverage
    Includes mold and mildew resistance on most lines.
  • Fiberon®
    Limited Lifetime Warranty
    Protection against fading, staining, and defects in materials.

If you ever need to make a warranty claim through one of our partners, we’re happy to help. We’re here to support you even after the last nail goes in.

Peace of Mind Comes Standard

When you choose The Custom Deck Guys, you’re not just getting a great deck—you’re gaining a long-term partnership. Our team ensures that you have everything you need for peace of mind:

  • Clear communication from start to finish
  • Licensed & insured professionals (Fully compliant with local regulations)
  • Transparent timelines, with no surprises
  • All permits and HOA approvals handled for you
  • Use of top-rated materials with trusted manufacturer support
  • Your satisfaction is our top priority, and we’ll be there to support you even after the last board is in place.

Questions? Let’s Talk

Warranties can be confusing, and we’re here to help you navigate them. If you have any questions about what’s covered or just want to discuss your options, schedule a free estimate. We’ll walk you through everything, no pressure—just honest, straightforward advice.